If you purchase an individual item and return that item, you’ll be refunded the Member Credit. If you purchase a Set and return all the items that were included in the Set, you’ll be refunded the Member Credit. If you return an item that was part of a Set, we can’t split up your Member Credit, so we’ll partially refund you in the form of Store Credit. The exact amount of Store Credit will depend on the value of the returned item within the Set, and may differ from the price of the individual item itself. You can initiate a size exchange for items in a Set the same way you can for individual items when you initiate a return under the order.
Articles in this section
- How do returns and exchanges work if I used a Member Credit to place my order?
- What can I redeem with a Member Credit?
- Do Member Credits expire?
- Can I buy multiple items with 1 Member Credit?
- Can I redeem multiple Member Credits in one order?
- What is the difference between a Member Credit and store credit?
- Can I get more than 1 Member Credit a month?
- Can I purchase an item using both a Member Credit and a promotional discount?