Holidays FAQs
- What is the last day to purchase and receive an order before December 24th?
- How long will it take to receive my order?
- What is the holiday return policy timeframe?
- Why is it taking so long for my order to ship?
- How do I return/exchange a gift?
- Can I purchase a gift card?
General
- Is Savage X Fenty working with Influencers?
- How do I know if my Savage X Fenty purchase is authentic?
- How can I tell which size to buy?
- I am unable to login to my account.
- How should I wash my lingerie?
- How do I unsubscribe from marketing emails?
Xtra VIP Membership
- Will my VIP Member credits ever expire?
- Do I have to buy something every month if I’m an Xtra VIP Member?
- How much does the Xtra VIP Membership cost?
- What if I forget to 'Skip the Month'?
- Do I get early access to shop new drops before they sell out?
- Do I get access to styles non-members do not?
Returns and Exchanges
Shipping and Order Details
Clearpay
- What is Clearpay?
- How do I use Clearpay?
- When will my items be delivered if I use Clearpay?
- How do I return or exchange an item purchased with Clearpay?
- What if I can’t pay a Clearpay installment?
- Where can I find out more about Clearpay?