COVID-19 INFORMATION
GENERAL
- How can I tell which size to buy?
- I am unable to login to my account.
- How should I wash my lingerie?
- How do I unsubscribe from marketing emails?
- How do I know if my Savage X purchase is authentic?
- What type of payments do you accept?
RETURNS AND EXCHANGES
SHIPPING AND ORDER STATUS
- How long before my order is shipped?
- Where is my order?
- How much is shipping?
- Where do you ship?
- Do you offer overnight shipping?
- What shipping method do you use?
BORDERFREE
ANNUAL XTRA VIP MEMBERSHIP
XTRA VIP MEMBERSHIP
- Will my VIP Member Credits ever expire?
- Do I have to buy something every month if I’m an Xtra VIP Member?
- How much does the Xtra VIP Membership cost?
- When you say ‘Shop’ does that mean I need to spend a minimum of $49.95 every month?
- What if I forget to ‘Skip the Month’?
- Is there a limit to how many months I can ‘Skip’?
AFTERPAY
- What is Installments by Afterpay?
- How do I use Installments by Afterpay?
- Where can I use Installments by Afterpay?
- How does the payment schedule work?
- When will my items be delivered if I use Installments by Afterpay?
- Is there a limit to how much I can spend on a single transaction?