U.S. Orders
Returns have never been easier! Savage X Fenty strives to provide an amazing shopping experience and superior customer service. We partner with Happy Returns by PayPal to offer box-free, printer-free, and sustainable returns.
If you’re not completely satisfied with your purchase on SavageX.com or at a Savage X Fenty retail store, VIPs can return their items for free within 90 days of purchase (30 days for Guests). Both online and in-store purchases may be returned in-store as long as all original tags are attached.
Below are a few returns options to choose from:
1.How to Return or Exchange via Happy Returns (US Only; no box or label required):
Complete your return in My Account > Orders & Returns.
- Receive the QR code for your return onsite and via email.
- Drop off your items with just the QR code at a Return Bar near you– no packaging or label required, your refund will be initiated upon drop-off!
- Happy Returns is more sustainable! The eco-friendly process uses reusable packaging and aggregated shipping to help reduce impact on the environment – as a result, Happy Returns customers reduce greenhouse gas emissions by 120,000 lbs for every one million returns.
2. Return or Exchange in store:
Use our Store Locator to locate a Savage X Fenty store near you.
Our retail associates can help you return or exchange your item(s) and find the perfect replacement.
3. Return or Exchange via Shipping Provider:
Start your return in My Account > Orders & Returns.
Complete the return and print your return label.
Pack your items with shipping label and drop off at indicated shipping provider (i.e. FedEx for the US), your refund will be initiated when your items are received at our warehouse. If you haven’t received your refund after 10 business days from the time your return was received at our warehouse, please contact customer service so we can further investigate the situation.
Any item to be returned or exchanged must be in new, unused and resalable condition, with original tags attached. Any return or exchange should be sent back in the original, undamaged box and packaging, plus any accessories or extras that may have been included. Exchanges are subject to size and style availability.
Store credit used to pay for an order will be returned as store credit only.
Alaska, Hawaii, Puerto Rico: Return shipping and handling is $9
Please note: Some Sale items are marked final sale and are not eligible for returns or exchanges. Exclusions and limitations apply.
The monthly charge for Savage X Rewards Membership is nonrefundable and there are no refunds for unused Member Credits.