SXF FAQ

General

• Is Savage X Fenty working with Influencers?
• How do I know if my Savage X Fenty purchase is authentic?
• How can I tell which size to buy?
• I am unable to login to my account.
• How should I wash my lingerie?
• How do I unsubscribe from marketing emails?

SAVAGE X REWARDS MEMBERSHIP

• Will my Rewards Member credits ever expire?
• Is there a limit to how many months I can ‘Skip?’
• Can I cancel my Savage X Rewards Membership anytime?
• When will I receive the Rewards Membership yearly birthday surprise?
• What does my monthly membership charge unlock?
• Do I have to buy something every month if I’m a Rewards Member?

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Payments

• Other Payment Questions
• Clearpay
• PSD2

Shipping and Order Details

• How much does delivery cost?
• When can I expect my order to arrive?
• Do you offer overnight delivery?
• Where do you deliver to?
• How can I track my order?
• What delivery method do you use?

Returns and Exchanges

• How do I return my items?
• What is your Return & Exchange policy?
• How will I be refunded?