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  1. Savage X Fenty
  2. SXF FAQ

SXF FAQ

General

  • Is Savage X Fenty working with Influencers?
  • How do I know if my Savage X Fenty purchase is authentic?
  • How can I tell which size to buy?
  • I am unable to login to my account.
  • How should I wash my lingerie?
  • How do I unsubscribe from marketing emails?
See all 7 articles

Xtra VIP Membership

  • Will my VIP Member credits ever expire?
  • How much does the Xtra VIP Membership cost?
  • Can I cancel my Xtra VIP membership anytime?
  • Do I have to buy something every month if I’m an Xtra VIP Member?
  • What if I forget to 'Skip the Month'?
  • Do I get early access to shop new drops before they sell out?
See all 9 articles

Returns and Exchanges

  • How do I return my items?
  • What is your Return & Exchange policy?
  • How will I be refunded?

Shipping and Order Details

  • How much does delivery cost?
  • When can I expect my order to arrive?
  • Do you offer overnight delivery?
  • Where do you deliver to?
  • How can I track my order?
  • What delivery method do you use?

Clearpay

  • What is Clearpay?
  • How do I use Clearpay?
  • When will my items be delivered if I use Clearpay?
  • How do I return or exchange an item purchased with Clearpay?
  • What if I can’t pay a Clearpay installment?
  • Where can I find out more about Clearpay?
See all 8 articles

PSD2

  • What is PSD2?
  • How does PSD2 work?
  • How does PSD2 will it affect me?
  • I have no PSD2 authentication, how can I still purchase?
  • Where can I get the new PIN/Code?
Still can't find what you're looking for? Contact Us
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  • Email

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    Response can be up to 5 days during busier periods.

Information
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Information
  • About
  • Fit Guide
  • Xtra VIP Membership
  • ©2020 SavageX
  • Terms of Service
  • Privacy Policy
About Fit Guide Xtra VIP Membership
© 2022 SavageXTerms of ServicePrivacy Policy
Information
  • About
  • Fit Guide
  • Xtra VIP Membership
  • ©2020 SavageX
  • Terms of Service
  • Privacy Policy
About Fit Guide Xtra VIP Membership
© 2022 SavageXTerms of ServicePrivacy Policy
Information
  • About
  • Fit Guide
  • Xtra VIP Membership
  • ©Savage X Ltd
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About Fit GuideXtra VIP Membership
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Informationen
  • Über uns
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  • ©2020 Lavender Lingerie GmbH
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Informations
  • À propos
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  • ©2020 Lavender Lingerie GmbH
  • Mentions légales
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À propos Guide des taillesProgramme Xtra VIP
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Información
  • Sobre nosotros
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  • ©2020 Lavender Lingerie GmbH
  • Aviso legal
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Information
  • About
  • Fit Guide
  • Xtra VIP Membership
  • ©2020 Lavender Lingerie GmbH
  • Legal Notice
  • Terms and Conditions
  • Privacy Notice
About Fit GuideXtra VIP Membership
©2020 Lavender Lingerie GmbHLegal NoticeTerms and ConditionsPrivacy Notice
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