What is your Return & Exchange policy?

What is your Return & Exchange policy?

We strive to provide a superior shopping experience and customer service. If for any reason you are not completely satisfied with your order, we will gladly accept your return or request for an exchange within 60 days from the original date of delivery.

Any item to be returned or exchanged must be in a new, unused and resalable condition, with original tags attached. Any return or exchange should be sent back in the original, undamaged box and packaging, plus any accessories or extras that may have been included with the shipment.

The Xtra Savage Membership fee is not refundable, in whole or in part, upon cancellation, except as expressly provided in the terms and conditions.

We offer 3 easy return options:

Free exchange for another item; exchanges are subject to size and style availability. Free return for a store credit. Free return within 14 days from receiving your order for a refund. The refund will be reimbursed in the same way as your payment. Returns and exchanges are easy and cost-free! You can create a return label online on your account under 'Order History' or contact our Customer Service on 3185 888 01 24 with your Order ID and request one.

Print return label Prepare package Attach return label Send it

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