SXF FAQ EMP UK
General
SAVAGE X REWARDS MEMBERSHIP
- Is there a limit to how many months I can skip?
- What's the commitment? Can I cancel my Savage X Rewards Membership?
- What can I redeem with a Member Credit?
- How do Rewards Members access the free bra or men's underwear pack reward?
- What is the Fenty Beauty + Fenty Skin reward?
- What is the free annual birthday gift?
Payments
MEMBER CREDITS
- When redeeming Member Credits, will it automatically be applied to the most expensive thing in my bag?
- What if I have Member Credits but want to buy more than just one item or set?
- Can I choose to be charged early for my Member Credits so I can shop right away?
- How do returns and exchanges work if I used a Member Credit to place my order?
- What is a Member Credit and what can I purchase with it?
- Do Member Credits expire?
Shipping and Order Details
- When do I need to complete a Declaration Form?
- How long before my order is dispatched?
- How much is delivery?
- Do you offer overnight delivery?
- Where do you deliver?
- Where is my order?
Returns and Exchanges
Withdrawal Rights
- What happens if I withdraw from my Rewards Membership?
- How do I submit a Rewards Membership withdrawal request?
- How long do I have to withdraw from my Rewards Membership?
- Can I withdraw from my Rewards Membership?
- Do I need to return my items?
- What happens after I submit my withdrawal request?