Once a charge has been converted to store credit, it generally can't be reversed back to the original payment method. If you have questions, please contact our Customer Service team.
Articles in this section
- Can I get a refund for charges converted to store credit?
- Why was I charged a member credit / what is a member credit charge?
- When redeeming Member Credits, will it automatically be applied to the most expensive thing in my cart?
- What if I have Member Credits but want to buy more than just one item or set?
- Can I choose to be charged early for my Member Credits so I can shop right away?
- How do returns and exchanges work if I used a Member Credit to place my order?
- What is a Member Credit and what can I purchase with it?
- Do Member Credits expire?
- Can I buy multiple items with my Member Credit?
- What is the difference between a Member Credit and store credit?