If we're experiencing a high volume of orders, it may take a few additional days for us to fulfill and ship your order. We're sorry this happened, and we're working to have it shipped out as soon as possible. If this delay has you wanting to cancel your order, please contact our customer service team and they will take care of it for you.
Articles in this section
- What is the last day to purchase and receive an order before December 24th?
- What is the last day to purchase from Borderfree and receive an order before December 24th?
- How long will it take to receive my order?
- What is the holiday return policy timeframe?
- Why is it taking so long for my order to ship?
- How do I return/exchange a gift?
- Can I purchase a gift card?
- Can I use my VIP Member Credits on holiday promotions?
- Do you offer gift wrapping options?
- What are your customer service holiday hours?