How does the Annual Xtra VIP Membership Program Work?

If you signed up for the annual Xtra VIP Membership between May 11th, 2018, and January 15th, 2019 your annual Xtra VIP Membership will auto-renew the day before the one-year anniversary of the day you signed up and your payment method will be charged $49 until you cancel. For example, if your Membership Activation Date is on January 1st, your membership will be auto-renewed on December 31st.

Each year you are auto renewed, you will receive a $30 gift toward your next purchase of $35 or more. You may view the last date of your Xtra VIP membership term in your account. To cancel your annual Xtra VIP Membership, you may do so online by logging into your account or by contacting one of our customer service representatives at (855) 728-2439 anytime before the anniversary of your signup date or manage online. Our customer service representatives are available 24 hours a day, 7 days a week to assist.

By providing a payment method, you accept responsibility for all charges until you cancel your membership, or your membership is discontinued pursuant to these Terms of Service. If payment is declined for all payment methods we currently have on file for your account, you must provide us with a new payment method promptly or your Xtra VIP Membership benefits will be canceled. The annual Xtra VIP Membership fee is non-refundable and there are no refunds or credits for partially used periods.

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